Account Deletion

Last Updated: June 23, 2026

Sipio: Coffee Journal & Brews ("Sipio") provides a fully automated, in-app account deletion feature. You do not need to email us or submit a manual request to delete your account and associated personal data.

1. How to Delete Your Account (In-App)

Follow these steps inside the Sipio app:

Open the Sipio app and sign in to your account.
Go to Settings (from your profile or main menu).
Tap Delete Account.
Read the confirmation message carefully, then confirm deletion.
The automated deletion process begins immediately after confirmation.

Navigation path: Settings > Delete Account

IMPORTANT NOTE ON SUBSCRIPTIONS: Deleting your Sipio account inside the app DOES NOT automatically cancel your active App Store subscription. To avoid ongoing charges from Apple, you MUST manually cancel your subscription through your iPhone's Apple ID Subscriptions settings before or after deleting your account.

2. What Gets Deleted Automatically

When you confirm account deletion, the following data is immediately and permanently erased from our secure databases:

Account profile: your Name and Email Address
Subscription records associated with your Sipio account
All coffee journals, tasting notes, and brew parameters
Location entries linked to your logs (Precise Location data saved for check-ins or brewing locations)
Preferences and settings tied to your account

This deletion is irreversible. Deleted data cannot be recovered.

3. Deletion Timeline

Immediate: Your account is deactivated and personal data removal from our primary databases begins as soon as you confirm deletion in the app.
No waiting period: You do not need to contact support or wait for manual review.
Backups: Any residual copies in encrypted backups are purged on our standard backup rotation cycle and are not used for any other purpose.

4. Active Subscriptions

Deleting your Sipio account removes your in-app data and account profile. If you have an active subscription purchased through the Apple App Store, you may also need to cancel the subscription separately in your Apple ID subscription settings to avoid future billing.

5. Apple App Store Compliance

This page satisfies Apple's requirement that apps offering account creation must also provide a way to initiate account deletion. Sipio meets this requirement through the automated Settings > Delete Account flow described above.

See also our Privacy Policy for full details on data collection and user rights.

6. Contact Us

If you experience technical issues with in-app deletion, contact us at hisipio@protonmail.com. Please note that account deletion itself must be completed inside the app; we cannot delete your account on your behalf without your in-app confirmation.